ü  Attend to customers and intermediaries questions

ü  Reconciliation of clients’ accounts department.

ü  Follow up on renewals

ü  Processing policy documents for the new businesses

ü  Invite and dispatch renewal notices

ü  Issue endorsements. i.e renewal, additions and deletions.

ü  Issue quotations

ü  Issue motor certificates, marine certificates and yellow cards

ü  Visiting clients and intermediaries each month,

ü  Process  ratio reports and review accounts performance

ü  Signing policy documents and new business upto a limit of Kshs 5 million

ü  Assist claims department by providing the required documents and details immediately

ü  Approve and manage major quotations

ü  Ensure retention of existing accounts

ü  Assist in credit control