Position within the Organization        

The HR Manager is a member of the Global Operations Unit which encompasses Finance, IT, Administration, Legal, Internal Audit and HR. The Global Operations Unit is led from the Headquarters office in Geneva, although team members are based in different locations around the world.

Under supervision from the Global HR Manager, the HR Manager for Eastern and Central Africa (ECA) works closely with other units operating in the region, HR Officers and HR Focal Points across the organisation to support an efficient and effective human resources function for an agile, responsive and high performance Interpeace.

 Purpose and General Overview           

The HR Manager is responsible for overseeing the administration, coordination, implementation and evaluation of HR policies, initiatives, plans, processes, and programmes for the ECA region. The HR Manager oversees the full spectrum of HR processes including post creation and job evaluation, recruitment, contracting, and management of the employment work cycle. S/he is responsible for labour law compliance as well as for compliance with the organisation’s HR policies.

The HR Manager informs the structure and design of global HR frameworks and systems and is responsible for optimizing them to ensure that they are relevant and responsive to the ECA region.

S/he contributes to the development of the HR unit’s goals, objectives and workflows to attract, develop and retain a high-performance workforce in the region.

The HR Manager is also responsible for upholding high standards of duty of care and acts as the principal adviser and referent for the ECA region on applying HR policies, guidelines, processes, and practices.

Duties and responsibilities

Talent Management

• Analyses and recommends grading of all job descriptions in the region, applying principles of job design to ensure that all roles are motivating, create value and improve organisational performance
• Monitors, reviews, and implements compensation policies that are fair, consistent, and coherent
• Develops strong cooperation with line managers to understand their staffing needs, oversees and participates in recruitment processes ensuring that all vacancies are filled with high calibre and motivated candidates of good conduct, in a timely manner
• Supports the annual performance cycle activities including providing input into the framework design, coordinating communications and information sessions, preparing, and reviewing materials for information sessions and monitoring and reporting on completion status
• Supports the Talent Development Officer with identifying and collecting staff development needs from ECA and the implementation of staff development initiatives and policy
• Tracks HR metrics, prepares reports and makes recommendations for policies and activities to improve organisational performance and culture

HR Administration and Management of employee work cycle

• Prepares and processes contracts, ensuring consistent application of Interpeace’s policies and frameworks
• Coordinates successful employee onboarding for the ECA region, this includes obtention of work permits and liaising with concerned agencies in close collaboration with the Officer in Charge
• Guides, advices and supports managers and staff members throughout the induction process and probationary period
• Oversees duty of care, monitors employee wellbeing, reports, and proposes associated measures or initiatives as needed
• Together with Global HR and concerned managers, coordinates employee separations and offboarding including conducting and analysing exit interviews. Ensures that all required documentation is filed, and notifications sent to relevant authorities
• Maintains complete personnel files for employees in the region and manages employee records, maintaining the HR online platform up to date for all ECA employees
• Manages the procurement, administration, and renewals of staff insurances
• Prepares payroll for Nairobi and oversees and validates payroll for other offices in the region

Other

• Continuously monitors and stays up to date with the latest employment regulations for the various offices in the region, informing Global HR on any misalignment or compliance risks, and ensuring that HR practices and policies are aligned with local regulations
• Recommends enhancements of HR processes, policies and procedures and any other innovation changes that would optimize HR management at Interpeace
• Manages the intake of complaints and suspicion of abuses in the ECA region
• Coordinates and participates in investigations or mediation meetings and prepares associated reports and documentation for the region
• Participates in the resolution of professional or personal grievances and implementation of disciplinary procedures
• Complies with and champions all workplace health and safety policy and procedures and monitors and reports any workplace hazards

Staff Management

• Supervises HR officers in the Eastern and Central Africa region
• Coaches staff, monitors, evaluates and documents the individual performance of direct reports through a staff development lens

Qualifications:

Only candidates who fulfill the following requirements are invited to apply:

Relevant experience

• Tertiary degree
• Certificate, diploma or degree recognized by the Institute of Human Resource Management (IHRM)
• Effective oral and written communication skills in English and in French
• Ability to obtain a work permit without employer sponsorship

Relevant experience and qualifications may include:

Education

• Tertiary degree in Human Resources, psychology, organizational psychology, or business administration
• Professional in Human Resources (PHR), Certified Human Resource Professional (CHRP) or other certificate, diploma or degree recognized by the Institute of Human Resource Management (IHRM)

Experience

• Minimum of 6 years of experience in a human resources role
• Minimum two years of experience providing HR advice and support across all levels of an organisation
• Experience formulating and implementing HR procedures and ensuring staff understanding and engagement
• Experience with non-profit organizations or NGOs
• Experience with high volume complex HR administrative issues within a highly regulated environment

Competencies

• Demonstrated excellence in administration of HR operations, services, and programs
• Good knowledge of relevant employment policies and practices
• Advanced understanding of and ability to apply human resource management theories and principles
• Experience in handling sensitive and confidential information requiring diplomacy and tact
• Able to influence and adapt style and uses persuasion in delivering messages
• Demonstrated ability to gather and analyse information skilfully
• Skills in database management and record keeping
• Advanced understanding of the latest developments and trends in HR
• Ability to work autonomously with high attention to detail across all areas of human resources in a high-volume, fast-paced environment
• Sound knowledge of gender equality and diversity and inclusion as they relate to the work environment and employment practices

Interpeace Competencies

• Collaboration and Weaving
• Communication
• Drive for results
• Adaptability and Continuous Learning
• Respect for Diversity

Interpeace values diversity among its staff and aims to achieve gender equality both through gender parity at all levels of the organisation and promoting a gender dimension in all its work. We welcome applications from people of all genders, those with disabilities, and those with experience of conflict and violence.