Tracom Services Ltd is seeking to recruit a Head of Learning & Development to work in its Nairobi office. Suitable candidates are encouraged to review the Job Description below and make their application for consideration to join a team of enthusiastic and innovative staff who are behind the company’s marked success.

Responsibilities

• Identify and assess current and future training needs through job analysis, career development plans, annual performance appraisals in consultation with line managers
• Create a curriculum to facilitate Learning & Development programs based on the organizational goals
• Develop and manage the training budget
• Draw an overall and individualized training and development plan that addresses training needs and expected results
• Design and implement a variety of training methods appropriate to meet different training needs
• Organize training logistics including: venue, equipment, meals and transport as needed
• Develop and implement an effective induction program for new hires
• Monitor and evaluate training program’s effectiveness, success and ROI periodically and provide related reports to the management
• Work with the Procurement function to source trainers for the different training programs
• Maintain training schedules and ensure they are executed effectively
• Resolve any specific problems that may be encountered during training and adjust training programs as necessary
• Evaluate effectiveness of a training program using appropriate tools and methods
• Maintain a keen understanding of training trends, developments and best practices
• Work with the marketing team for production of program marketing materials
• Communicate all the training programs on a timely basis

Qualifications

• Bachelor’s degree in Education, HR or related course
• 5 years working experience in a similar position
• People management skills
• Attention to details
• Organizational skills
• Communication skills