Full-Time Business Growth & Development Manager Jobs
Job Description
Title: Business Growth & Development Manager
Branches.
- Ngong Road Branch
- Eldoret Branch
- Kimathi Branch
- Nakuru Branch
- Kisumu Brach
Department: Business Growth
Reports to: Area Manager
JOB PURPOSE STATEMENT
Working closely with the area manager to Formulate and Implement the Overall Business Strategy for the branch, with the main objective of assessing the business opportunities and growing the liability portfolio, the asset portfolio and Banc assurance, through client acquisition and retention; and ensuring quality of the portfolio.
Manage the branch and offer leadership to staff in formulation and implementation of business growth and development strategies at branch.
The job holder is expected to aggressively drive the branch growth and profitability targets by identifying, developing and maintaining profitable relationships with customers
3. KEY MEASURABLE GOALS
· Growth of the branch liability book
· Growth of the Branch asset book in all the segments
· Growth of the banc assurance portfolio
· Growth of the branch customer base and sign ups of digital customers
· Ensure portfolio quality.
· Ensure branch profitability.
· Ensure operational efficiency and compliance
· Ensure effective performance management
· Achievement of branch business targets
· Branch performance in Operations, Compliance, Risk management, Customer Service, Culture and other related surveys
· Growth, retention and development of motivated and high performing teams
· Brand visibility within the market
· Offer leadership to branch staff ,Sales consultants and Remote sales teams.(RST)
· Oversee the growth and utilization of agency banking and digital customers.
4. KEY RESPONSIBILITIES
· Develop business strategic plans that provide clear direction on the business objectives for the region assigned
· Ensure SMART target setting, monitoring and timely submission of both target documents &appraisal documents within set timelines in the allocated region.
· Lead business growth and development of the branch, agencies and other alternative service outlets attached to the branch
· Manage and lead the branch team in achieving/ surpassing the set business targets
· Provide superior level of customer relationship management and promote the sales and service culture through coaching, guidance and staff motivation;
· Drive sales of all products and services at branch level through offering leadership and motivation to the sales team, sales drives , liaison with key relationships among others ;
· Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
· Development of a high performing team at branch level through training , mentorship, and special assignments
· Monitor and ensure 100% compliance to all the company policies, processes, procedures and other controls
Lead in optimal utilization of people, financial and technical resources within the branch
· Chair the Branch Credit Committee and ensure compliance to Credit policy & procedures
· Budget planning and cost management; Continuous evaluation of branch financial performance against budgets and taking remedial actions where necessary
· Promotion of Faulu’s brand visibility and image: Being the Key liaison point with the community, participate in community affairs to increase the company’s visibility and to enhance new and existing business opportunities
· Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline
· Initiate, nurture and ensure profitable business relationship and Partnerships with the customers, community and government structures
Education, Knowledge and Skills
Bachelor’s degree in a business related field
Advanced training in Business Management. Master’s in Business or related field preferred.
Over 8 years’ experience in microfinance business with 6 years in management role with proven record of business growth and management of good portfolio.
Good leadership and influence skills geared towards business growth, staff motivation and customer loyalty.
Team player and relationship builder.
Experience in all aspects of lending and banking i.e. risk assessment, monitoring and control of loans
Loan documentation securities
- Business Strategy Implementation skills
- Good presentation skills
How to Apply
Interested and qualified applicants are requested to send applications to newton@racg.co.ke with Subject 'Business Growth & Development Manager' and branch not later than 23rd January 2025. Only shortlisted candidates will be contacted.105 total views, 105 today